Our Values

When Brubacher approached Mary Trego and Ed Baldwin about using part of their farm for a staging area to support a nearby utility project, we knew they'd have high expectations for our crew while on the job site. Years ago, Mary had participated in trainings we've held at the Brubacher facility regarding injecting our core values of safety, integrity, honesty, initiative, and respect into business practices, how we work with customers, and how we conduct ourselves on the job site.

The AQUA West Brandywine crew had no idea the additional expectations were on them at the time. What they did know, however, were the values instilled in them when joining the Brubacher crew. Not only did they finish a job with rain delays and time constraints, the crew also ensured everything went smoothly for the residents and businesses around them. With limited space along a state road, Phil W., Supervisor, located a staging area in Hurricane Hill Farm's corn maze parking lot. This allowed the crew to store their equipment, pipe, and stone out of the way of other local residents and businesses. Phil promised the lot would be left the way they found it when, which is a promise his crew took the initiative to follow-through on.

Aside from a staging area, the Brubacher team knew they had to keep traffic moving into the residential area, especially to show respect for two residents with in-home businesses. They were able to keep customers safely flowing to those businesses without disruption.

Thanks to the integrity of the entire on-site crew and the support of upper management, the job was finished successfully, clean, and safe. We're beyond proud of the letter we received from Mary and Ed conveying how impressed everyone was with how the Brubacher crew performed from start to finish. Great work, AQUA West Brandywine team!